Shelby County

Use your Customer Number as your Login ID. You will find your Customer Number printed on your bill.
If we have your email address on file, you may use your email address instead of your Customer Number.

Your PIN Number is located under your Customer Number. You may also pay the past due amount.

If you have received the message:
"INVALID LOGIN CREDINTIALS SPECIFIED" please call (205) 678-2818.
Our office hours are 7:00 AM - 4:30 PM Mon thru Friday.

Cust# or Username
PIN or Password