Shelby County

Use your Customer Number or Email address as the username. Customer Numbers and pin numbers are located on your bill.
The email address must be provided to our office for use online.

If you receive the message: "INVALID LOGIN CREDENTIALS SPECIFIED",
please call (205) 678-2818 during office hours.
Office hours are 8:00 AM - 4:30 PM Monday thru Friday excluding Holidays.

All payments made prior to 4:30PM are processing. Payments received after 4:30PM will be posted the next business day.
Cust# or Username
PIN or Password