Shelby County
Providing secure access to your account information 24 hours a day.

Use your Customer Number as your Login ID. You will find your Customer Number printed on your bill.
If we have your email address on file, you may use your email address instead of your Customer Number.

Your PIN Number is located under your Customer Number. You may also pay just the past due amount.

If you have received the message:
"INVALID LOGIN CREDINTIALS SPECIFIED" please call (205) 678-2818.
Our office hours are 7:00 AM - 4:30 PM Mon thru Friday.

Cust# or User
PIN or Password

Site Security Policy

Our site uses SSL (Secure Sockets Layer), the industry standard security protocol to communicate with secure browsers like Netscape and Internet Explorer. When communicating with a secure server like ours, these browsers encrypt the information you send in a way that is extremely difficult for anyone else to decode.

Cookies are required to be active while navigating our site so that your login information is retained while on our site. This information is only maintained to facilitate this navigation while on our site and is not retained when your session is ended. Furthermore, we do not make the e-mail addresses of those who access our site available to any other organizations or companies.